Many people think that they know how to use computers, tablets and mobile phones, yet so many of them know little of the features of the tremendous tools in their hands.

Whether you are a novice, an experienced user or an expert we can all learn more. Many companies provide free, online tutorials to help you improve your skills. The following list is nowhere near comprehensive but we suggest that you start with these and explore from there.

There are many free IT training courses that are available on the Internet. Topics include Introduction to Computers, Touch Typing, Getting Started Online, Security, Online Banking, MyGov and W.A. Government websites.

Click on the course or reference below that you are interested in. There is no charge for using any of these and you can use them as often as many times as you want.

Training Courses
Computer Basics by GCF Global
A very good place to start. Click on “Topics” to see what’s available.
Touch Typing by GCF Global
Improve your typing speed and accuracy.
Be Connected by the Australian Government
Navigating the online world can be a little tricky at first, but this topic will teach you some essential skills to help you get started online.
Online Security by the Australian Government
Introduction to ways of protecting your privacy and personal information online.
ACSC Cyber Security by the Australian Government Signals Directorate
Steps to secure yourself online
Internet Banking by the Australian Government
Online banking offers you the convenience of accessing your money at any time. This course shows you how online banking works on your computer, smartphone and tablet.
MyGov by the Australian Government
An introduction to Commonwealth Government Online Services.
W.A. Government Websites by the Australian Government and the Western Australian Government Some of the government services available to you online as a resident of Western Australia
Reference Material
Microsoft Word for Dummies from
Microsoft Excel for Dummies from
Microsoft PowerPoint Quick Reference by CustomGuide
Gmail Quick Reference Card by CustomGuide
Emoji Explained by MUO
ChatGPT for Dummies from
Word Shortcuts from MUO
Excel Shortcuts from MUO
Zoom Shortcuts by MakeTechEasier
PowerPoint Shortcuts from MUO
Outlook Shortcuts by MUO
MS Office Shortcuts by MUO

Cheat Sheets